Support

Support

Comprehensive Support Service
HICSE offers a comprehensive support service for all of its products.  This support can be customised to the client’s requirements but can include:

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• System support management
• Performance monitoring
• Telephone support
• On-site support
• Remote access and repairs
• Spares and returns handling
• Technical investigation
• Software and data management
• Maintenance of product approval status
• Provision of training specific to requirements
• Service and recalibration of test equipment
• Obsolescence management
• Monitoring and evaluation of changes to interlocking regulations.

Whatever your queries when using HICSE software, our support co-ordinators are willing to help. They are available for your pre and post-delivery concerns.

Tel: 01225 868012